South East Harley-Davidson

Their customer service is EXCELLENT! We were there on Sunday with a friend who previously went to R&R HD and was looking to buy a new CVO. At R&R, he asked about one, and they said they'd get back to him with a price, and asked if he asked his wife if it was okay.. he's not married and it took 5 days to get back to him after he called them back twice. Southeast Harley was a totally different experience. Keith at Southeast found the exact bike he was looking for, arranged for a trade, and treated him like he was a highly valued customer. Keith took grrat care of all of us as my friend was educated on all the features of his new bike. We weren't ignored when he found out that we weren't there to buy something. They have plenty of merchandise, a diner for food and something to drink, and a great staff who treat you with respect. Sadly, I had dismissed SEHD because other dealers were closer. But after our experience with Keith and South East, my friends and I will always be making the trip to South East.

Stopped by on a Sunday afternoon for the first time during a ride. While browsing the store, spoke with Shane, he answered all my questions directly. Made an appointment for a Tuesday afternoon visit to look at a specific bike they had. Tim and Shane took care of everything during the upfront process, in an honest, and direct fashion. During the paperwork stage, Keith was amazing to work with, not doing the normal "finance Sales add-ons" we all expect, provided clear options on what was available. Tim and Shane delivered my new bike, taking the time to go over the bike and provided advice on a few things. EXCEPTIONAL EXPERIENCE WITH SOUTHEAST, if you're looking for a new Harley or service don't go anywhere else!

Had my bike in for a safety recall, went ahead and had service done. Joe M and Joe H. were amazing to work with, did the work right, and kept me up to date during the visit. Had lunch in the Diner, Dawn was awesome! And while I waited, Tim and Shane (my original sales guys) made sure I felt at home and happy! Having dealt with a few different dealers, SE Harley’s staff is by far the best!

Been waiting for over a hour to get our food. Mind you only two tables. Inquired about the food and they put it back on me, claiming they were busy earlier. What does that have to do with anything ? They’re making their problems my problems. The manager of the restaurant was yelling at me! Never again will I come to this restaurant!